Let Seller Sentinel step up your game
Seller Sentinel is a full service international e-commerce consulting firm located in Austin, Texas. We aid professional sellers in all major countries across all major e-commerce sales platforms such as Amazon, eBay, PayPal, Walmart and Wish to name a few. Our goal is to offer the highest quality service while assisting with any issue that may arise.
Who do we work with?
Our ideal client is the professional online seller who has been there, done that, and is ready to have someone take the headache off their hands. We handle labor intensive cases that other consultants won’t do and in most cases can’t. We enjoy the way each seller platform requires its own language. We thrive on it.
We frequently take cases that other service companies have tried and failed to get the clients account reinstated. Our expertise and experience set us apart. Our current Win/Loss ratio is 95.4%.
We speak directly to Seller Performance, Enforcement and Trust & Safety. We will find a way to get your voice heard and your account back up and running.
What do we handle?
We handle almost anything really, from category approvals; safety claims; ASIN suspensions; infringement: trademark, patent; IP complaints, all performance notifications; metrics problems; ODR problems; velocity reviews; hazmat issues; and let’s not forget the Account Suspension Appeals for Amazon sellers.
We also handle Walmart suspension appeals, Jet, eBay and PayPal suspensions or account limitations and a host of other platforms.
We are fluent in all major platform Terms of Service agreements and Policy and we help you navigate and speak directly to Reps and Partner Assistants. It’s all about keeping your business running.
What we don’t do
Although we cannot guarantee what any of the platforms will determine, we don’t give up until you do. We analyze the situation and give it to you straight.
How do we charge?
All of our basic services are listed on our Services page. All our services are based on each individual case and what has or has not been done to correct the issue. We use our expertise to navigate for you. It’s our business to know the ins and outs.
Keep in mind you are purchasing our services, labor and expertise not an end result. Due to the nature of each seller platform review process we simply cannot guarantee a specific outcome.
What do we need to best serve you?
We need to know the FULL story. In order for us to help you best we need every detail.
All of our services are strictly confidential.